Services
Your systems are only as good as the team that deployed them.
Four ways we work: we build it, we maintain it, we run it for you, or we simply tell you what we would do in your position.
01 — Systems implementation
From purchase order to production, on one plan.
Sourcing, rollout and handover treated as one job, because splitting them is how projects stall.
Sourcing
We buy the hardware and the licensing, deal with the vendors and the freight, and deliver to your door. One purchase order, one throat to choke.
Implementation
Certified engineers and a project manager who owns the date. You get a plan, a cut-over window and a status you did not have to chase.
Training
We always train some of your staff for free before we leave, so day two does not begin with a support ticket.
02 — Technical support
Five nines is a maintenance habit, not a purchase.
Almost every workload a business runs now has to be there all the time. The reliable way to get that is to look after the systems before they complain.
- Planned
Preventive maintenance
On the schedule your SLA sets, our engineers walk your systems so warnings never become errors. We watch resource headroom to tell you when an upgrade is due, and keep software and firmware at the versions the manufacturer supports.
- Unplanned
Reactive support
Who do you call at 21:00 when it is genuinely broken? Put us on a retainer and we stay on it until everything is back. Odds are our engineers have already solved something very like it — twice.
03 — Managed services
Turn a capital project into a monthly line item.
Our hybrid-cloud data centres carry the platform, so you pay as you grow instead of buying for the company you might become.
IP telephony
A cloud-hosted PBX means all you need is a desk phone or an app. We provide the local gateway for inbound and outbound calls.
Call centre
Host the agents yourself, or let us provide them. Our managed call centre carries a 99.999% uptime guarantee.
Network & security
Cloud-managed routers, switches and firewalls that get you live in days. You pay for the users you have, not the ones you hope for.
04 — Consultancy & advisory
Not sure the systems you have are the right ones?
That is a reasonable thing to wonder — the ground moves fast. Let us go through them with you and say plainly what we would change, in what order, and what it would cost.
- An honest read on what you already own
- An IT roadmap with a sequence, not a wish list
- Sizing and budget you can take to a board
- No obligation to buy anything from us
Talk to a consulting engineer
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